Privacy Policy
Last updated: January 2026
Introduction
SeekRouter ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI gateway service.
Information We Collect
We collect information you provide directly to us, including: account registration information (name, email address, password), API usage data (request logs, model usage, token counts), payment and billing information, and device information (IP address, browser type, operating system).
How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent or unauthorized activity; and communicate with you about products, services, and events.
Data Protection
We implement appropriate technical and organizational measures to protect the security of your personal information. All data is encrypted in transit using TLS and at rest using AES-256 encryption. API keys are hashed and stored securely.
Data Sharing
We do not sell your personal information. We may share your information with: third-party AI model providers (only the data necessary to fulfill your API requests), payment processors for billing purposes, and service providers who assist in operating our platform.
Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, export your data in a portable format, and opt out of marketing communications.
API Data Processing
When you make API requests through SeekRouter, we route your requests to the selected AI model providers. We do not store the content of your API requests or responses beyond what is necessary for logging and billing purposes. Request logs are retained for 30 days by default.
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@seekrouter.com.